FAQ's
What is the lead time for bespoke products?
- Die struck metal medals, badges, pins, tags & cufflinks, PVC ( rubber ) medals -any products that require die/mould production- approximately 4 weeks from final artwork approval
- Woven/Embroidered Badges and Bespoke Lanyards – approximately 4 weeks from final artwork approval
- Laser-cut medals – steel, acrylic glass, engraved laminate, or plywood medals – approximately 2 weeks from artwork approval
- Bespoke trophies – approximately 2 weeks from artwork approval
Please provide information about your event and product preferences using our Bespoke Product Quote Form or by contacting us directly. We will advise the best solution taking into account your requirements and deadline.
What is the minimum order quantity for bespoke products?
- Die struck metal medals, badges, pins, tags & cufflinks- 50 PCS
- PVC ( rubber ) medals – 100 PCS
- Woven/Embroidered Badges – 50 PCS
- Laser-cut medals – steel, acrylic glass, engraved laminate, or plywood medals – no minimum order quantity
- Bespoke trophies – no minimum order quantity
Please note that the cost of print /machine set- up and creating a die for a bespoke product means the higher the quantity, the more economically advantageous the unit cost becomes.
What is a die/mould charge and when it’s applied?
A die is a tool used in manufacturing to cut or shape material using a press. Die struck pieces are made by mechanically hammering and pressing a sheet of metal onto hardened steel die to make pattern or impression. Dies are made from hardened steel are capable of producing thousands of medals/pins. Casting is a manufacturing process in which a liquid material is usually poured into a mould, which contains a hollow cavity of the desired shape, and then allowed to solidify.
Die/mould charge is a one-time fee that covers the cost of producing necessary manufacturing tools for your medal/badge production. This fee won’t apply to your subsequent orders provided your medal/badge design is the same. We have to produce a new mould/die each time you request changes, even small ones like adding or removing date. Please note that there is front and back die charge applied for double-sided medals.
N.B. We endeavour at all times to hold and maintain all tooling in good condition for re-use at a later time. However, due to storage restraints dies and tools will normally be held for a period of 2 years and disposed of should no subsequent orders for the product be received.
Die/mould charge does not include print set- up ( ribbons or small text printed onto the surface of the medal).
Can you produce precious metal badges and medals?
Yes, we can. All of our precious metal items and are strictly subject to quote. Our quote is based on current prices of silver/gold and therefore are valid for a certain period of time. Our precious metal items are hallmarked at the Assay Office in Dublin Castle.
Do you have a showroom that I can visit?
We have a showroom and trophy shop in Santry Hall Industrial Estate. Please call in and have a chat with a member of our sales team.